Introduction
Floating Walls Pvt. Ltd. ("Floating Walls," "we," "us") is a Bangalore-based company committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, www.floatingwalls.in, or interact with our advertisements online.
Types of Data Collected
Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect information such as your name, email address, phone number, billing and shipping addresses, and payment information.
Social Media and Advertising Data: We collect information you share with us through social media platforms or when you interact with our online advertisements (Google Ads and similar). This could include your name, email, and interests.
Browsing Behavior: We may track your website activity, including pages visited, products viewed, and search terms used.
Device Information: We may collect data such as your IP address, device type, operating system, and browser preferences.
How Data is Collected
Directly from You: We collect information when you provide it to us through forms, account creation, order placement, or when you interact with our ads.
Cookies & Tracking Technologies: We use cookies, pixels, and other similar technologies to track your browsing behaviour and personalize your experience.
How Data is Used
Order Processing: To fulfill your orders, manage shipping, and process payments.
Customer Service: To answer your questions, resolve any issues, and improve our services.
Personalized Experience: To tailor product recommendations, offers, and website content based on your interests.
Marketing & Advertising: To send you promotional materials and targeted advertisements, but only if you have provided consent.
Website Improvement: To analyze how our website is used, optimize functionality, and enhance user experience.
Data Sharing
We may share your information with third parties for the following purposes:
Payment Processors: To securely process your payment transactions.
Shipping Companies: To ensure the timely delivery of your products.
Marketing Partners: To facilitate certain marketing campaigns, but only if you have provided explicit consent.
Analytics Providers: To gain insights into website usage patterns and improve our services.
Legal Compliance: If required by law to disclose information to law enforcement, in response to a subpoena or court order, or in compliance with relevant Indian data privacy regulations.
Data Security
We employ appropriate security measures, including encryption, firewalls, and restricted employee access, to protect your personal information from unauthorized access, use, or disclosure.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Indian law.
Customer Rights
Depending on your jurisdiction and applicable data privacy laws in India, you may have the following rights regarding your personal information:
Right to Access: To know what information we hold about you.
Right to Correction: To update or correct any inaccuracies in your information.
Right to Erasure: To request the deletion of your personal data, subject to certain exceptions.
Right to Opt-Out: To opt out of certain data uses, such as targeted advertising.
Children's Privacy
Our website is not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 18.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy. Changes will be posted on our website. We encourage you to review it periodically.
Contact Information
If you have any questions or concerns about your privacy, please contact us at: support@floatingwalls.in
